Please read these terms carefully before using grep89 services. By creating an account or placing bets, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Last Updated: January 15, 2026You must be at least 21 years of age and a resident of Indonesia to use grep89 services
You are responsible for maintaining the confidentiality of your login credentials and all account activity
All deposits and withdrawals must be made through your own verified payment accounts (BCA, BRI, BNI, Mandiri, e-wallets)
All bonuses and promotions are subject to specific wagering requirements and terms outlined in promotional materials
Any attempt to defraud, manipulate, or abuse the platform will result in immediate account termination and forfeiture of funds
By using grep89, you legally agree to all terms and conditions outlined in this document
For the purposes of these Terms & Conditions, the following definitions apply:
By accessing the grep89 website, creating an account, or placing any bets, you expressly acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy.
These Terms & Conditions constitute a binding legal agreement between you and grep89. If you do not agree to these terms, you must not access or use our services. We reserve the right to modify these Terms & Conditions at any time. Any changes will be effective immediately upon posting to the grep89 website. Your continued use of our services after changes are posted constitutes your acceptance of the revised terms.
Important Notice: Online gambling may be subject to legal restrictions in your jurisdiction. It is your sole responsibility to ensure that your use of grep89 complies with all applicable laws in Indonesia and your specific region. grep89 is not responsible for any legal consequences arising from your use of our services in violation of local laws.
To use grep89 services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age. This is a strict requirement under Indonesian regulations and grep89 policy. We reserve the right to request proof of age at any time. Failure to provide satisfactory proof of age will result in account suspension and forfeiture of all funds and winnings.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing grep89 services. We may use IP detection, payment verification, and other methods to confirm your location.
You must have the legal capacity to enter into binding contracts under Indonesian law. You represent that you are not prohibited from gambling by any court order, self-exclusion agreement, or other legal restriction.
You may maintain only one account with grep89. Creating multiple accounts is strictly prohibited and will result in closure of all accounts and forfeiture of funds. If we detect duplicate accounts, we reserve the right to close all such accounts and void all associated bets and balances.
The following individuals are prohibited from using grep89:
To place bets on grep89, you must create an account by providing accurate, complete, and current information, including your full legal name, date of birth, residential address in Indonesia, valid email address, and mobile phone number. All information provided must be truthful and verifiable.
grep89 is required to verify the identity of all users under Know Your Customer (KYC) regulations. You agree to provide identification documents when requested, including Indonesian National Identity Card (KTP), proof of address (utility bill or bank statement), and proof of payment method ownership. We reserve the right to suspend withdrawals until satisfactory verification is completed.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Any activity that occurs under your account is your responsibility. If you suspect unauthorized access to your account, you must notify grep89 immediately via email at [email protected] or through live chat.
grep89 reserves the right to refuse account registration or close existing accounts at our sole discretion, including but not limited to cases of suspected fraud, violation of these terms, abuse of bonuses, or any activity deemed harmful to grep89 or other users.
grep89 accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are conducted in Indonesian Rupiah (IDR).
Minimum deposit amounts vary by payment method, typically ranging from Rp 25,000 to Rp 50,000. Maximum deposit limits are specified for each payment method and may be adjusted based on your account status and VIP tier. Current limits are displayed on the deposit page.
Deposits are typically processed instantly and credited to your grep89 account within 1-2 minutes. In rare cases, bank or e-wallet delays may extend processing time to 15 minutes. If your deposit does not appear within 15 minutes, contact support with your transaction reference number.
You may only deposit from payment accounts registered in your own legal name. Third-party payments are strictly prohibited. grep89 reserves the right to refuse deposits or reverse transactions that originate from accounts not registered in your name.
grep89 does not charge deposit fees. However, your bank or e-wallet provider may impose transaction fees. You are responsible for any fees charged by your financial institution.
You may request a withdrawal of your account balance at any time, subject to verification and wagering requirements. Withdrawals must be made to a bank account or e-wallet registered in your own legal name that matches your grep89 account registration details.
grep89 processes withdrawals within an average of 5 minutes for verified accounts. During peak hours or high-volume periods, processing may take up to 15 minutes. First-time withdrawals may require additional verification and may take up to 24 hours.
Minimum withdrawal amount is typically Rp 100,000. Maximum withdrawal limits vary by account tier and payment method, ranging from Rp 5,000,000 to unlimited for VIP Diamond and Black Diamond members. Daily and monthly withdrawal limits apply based on your VIP status.
Deposited funds must be wagered at least one time (1x turnover) before withdrawal to comply with anti-money laundering regulations. Bonus funds are subject to specific wagering requirements detailed in the promotional terms.
grep89 does not charge withdrawal fees. However, receiving banks or e-wallet providers may deduct transfer fees from the amount you receive. You are responsible for any fees imposed by your financial institution.
grep89 reserves the right to request additional verification documents before processing withdrawals, including but not limited to photo ID, proof of address, bank statements, or selfie verification. Withdrawals will be held pending satisfactory verification.
Bonuses and promotions are offered at grep89's sole discretion and are subject to specific terms and conditions outlined in each promotional offer. Not all users may be eligible for all promotions. grep89 reserves the right to exclude users from promotions if abuse or violation of terms is suspected.
All bonuses are subject to wagering requirements (turnover requirements) before withdrawal is permitted. Typical wagering requirements range from 5x to 30x the bonus amount, depending on the promotion. Game contributions toward wagering requirements vary by game type (e.g., slots typically contribute 100%, while live casino may contribute 10-20%).
grep89 strictly prohibits bonus abuse, including but not limited to creating multiple accounts to claim bonuses, collusion with other players, exploiting software errors, or any strategy designed to guarantee profit from bonuses. Detected abuse will result in forfeiture of bonuses, winnings, and account closure.
Bonuses typically expire 7 to 30 days after being credited, depending on the specific promotion. Unused bonuses and any associated winnings will be removed from your account upon expiration.
All bets are subject to acceptance by grep89. We reserve the right to refuse or limit any bet at our discretion. Once a bet is confirmed and a confirmation number is issued, it is considered valid and binding.
Sports bets are settled based on official results as determined by the relevant governing body. Live casino and slots results are determined by the game provider's random number generator. Togel (lottery) results are based on official draw results from the respective market (Singapore Pools, Hong Kong Pools, etc.).
If an obvious error occurs (e.g., incorrect odds displayed due to technical malfunction, incorrect game result posted), grep89 reserves the right to void the affected bets and refund stakes. Obvious errors include but are not limited to: incorrect odds, incorrect match information, incorrect game outcome, or technical malfunctions.
The following activities are strictly prohibited on grep89:
grep89 is committed to promoting responsible gambling and protecting vulnerable individuals. We provide tools to help you maintain control over your gambling activities, including deposit limits, loss limits, session time limits, reality-check reminders, and self-exclusion options.
You acknowledge that gambling can be addictive and agree to gamble responsibly. If you feel that gambling is becoming a problem or negatively affecting your life, finances, or relationships, we encourage you to seek help immediately. You can contact our support team to activate self-exclusion or visit our Responsible Gaming page for resources and guidance.
21+ Only: grep89 services are strictly for adults aged 21 and older. We enforce age verification to prevent underage gambling. If you are under 21, you are not permitted to access or use grep89 under any circumstances.
While grep89 strives to maintain uninterrupted service, we do not guarantee that our platform will be available at all times. We are not liable for any loss or damage resulting from downtime, technical issues, maintenance, or force majeure events.
grep89 uses third-party providers for game content, live casino services, payment processing, and other services. We are not responsible for errors, malfunctions, or disputes arising from third-party services. You agree to pursue any claims directly with the relevant third-party provider.
To the fullest extent permitted by law, grep89's total liability to you for any claims arising from your use of our services shall not exceed the amount of your account balance at the time of the claim or Rp 10,000,000, whichever is lower.
grep89 services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be error-free, secure, or uninterrupted.
We reserve the right to suspend or terminate your account immediately without prior notice if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, or pose a risk to grep89 or other users.
You may close your account at any time by contacting support. You must withdraw your balance before closing your account. Any remaining balance after 30 days will be forfeited.
Upon termination, you forfeit all bonuses, pending bets, and any rights to use grep89 services. If your account is closed due to violation of terms, we reserve the right to forfeit your balance.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and Indonesian commercial law to the extent applicable.
In the event of a dispute, you agree to first contact grep89 support to attempt resolution. If the dispute cannot be resolved through negotiation, you agree to submit the dispute to binding arbitration.
You agree to resolve disputes with grep89 on an individual basis only and waive any right to participate in class action lawsuits or class-wide arbitration.
If you have any questions about these Terms & Conditions or need assistance, please contact grep89 support:
Our Indonesian-speaking support team is available around the clock to assist you with account issues, deposits, withdrawals, technical problems, and general inquiries.
Effective Date: These Terms & Conditions are effective as of January 15, 2026. grep89 reserves the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
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